Market intelligence from real conversations

The conversations shaping your brand, before they reach you.

Glimpse listens to thousands of real customer conversations across the open web, then turns them into clear, visual intelligence your marketing team can act on.

100+ brands already analysed  ·  24-month baseline  ·  14 open-web sources
Sample report · Voice-of-Customer

Skyline Queenstown

Sentiment trend · last 12 months
Positive sentiment68%↑ 8 pts YoY
JunSepDecMarMay
312
Mentions
28
Sources
3
Severity flags
Emerging signals
Peak-season pricing86Rising
Luge wait times54Rising
Gondola experience praise78Advantage
Trusted by brand teamsUP EducationRodd & GunnSkylineHarrisonsZIWI
The gap

Your analytics tell you what people do. Not what they feel.

Behavioural data stops at your website: clicks, heatmaps, funnels. The decisions that shape your brand happen earlier, in unprompted conversations you never see. Glimpse surfaces the emotional drivers, hidden anxieties and perception shifts behind what your market actually thinks, so you stop optimising on assumptions.

Reddit · r/careeradvice · detected by Glimpse
“I’ve invested so much time already, but I’m worried I’ll be exposed as a fraud once I start working. I’m not sure if I’ll ever be good enough.”
Anxiety 0.87Imposter syndrome 0.72Uncertainty 0.64
How it works

From scattered conversations to a baseline you can defend.

Plain-language summaries throughout. Decision-ready takeaways at the top of every section. No analyst training required.

01

Tell us about your brand

A short intake covering the brands you want monitored, your markets, and the categories that matter to your team.

Day 0
02

We collect and score

24 months of conversations across reviews, forums, social, news, app stores and Q&A, each scored for sentiment, emotion and aspect.

Days 1–3
03

Your report is delivered

Six analytical sections covering critical findings, competitive benchmarks and the decisions they point toward, as an interactive dashboard.

Delivered
04

Ongoing tracking

New themes, sentiment drift and severity-flagged threads surface against your baseline as they appear.

Ongoing
What you receive

A six-section interactive report, built to act on.

Every report is designed so your team can walk into a meeting and make a decision. Insights, not spreadsheets.

01

Executive summary

The critical findings and decision-ready takeaways, up top.

02

Aspect-level sentiment heatmap

How people feel about each topic, not one blended score.

03

Competitive landscape

Where you win and lose on perception, by aspect.

04

Share of voice

Your visibility against competitors, by channel and region.

05

Voice-of-customer verbatims

Traceable quotes behind every finding, with source.

06

Methodology & data audit trail

What we read, how we scored it, and why you can trust it.

Why Glimpse is different

Built for teams who need more than a sentiment score.

Most tools are built for analysts who already know what to ask. Glimpse answers the questions you did not know you had.

01

No keywords, no hashtags

Most tools start with a search box. Glimpse starts with your brand and surfaces what is being said, including topics nobody on your team thought to search for.

02

Pre-purchase as well as post

Reviews capture people who already bought. Glimpse also reads those considering you, comparing you, or deciding not to. The full funnel.

03

Emotion, not just polarity

Our EASHT framework scores emotion, anxiety, severity, human tone and trend separately, so the dashboard reflects what a human reader would conclude.

04

Aspect-level, not document-level

A single review can hold five sentiments about five topics. Glimpse catches all of them, tagged and scored individually.

What you can do with it

Four ways marketing teams use Glimpse every week.

Find what you’re missing

Surface the complaints and praise you would never have searched for.

Benchmark competitors

Compare share of voice, sentiment and per-aspect scores against rivals.

Measure campaigns

Quantify what a campaign actually moved, against a defensible baseline.

Spot issues early

Severity flags catch the rare threads that signal a real problem, before they scale.

Where we look

Reviews are one input. The rest of the open web is the other.

Glimpse covers the full landscape of public conversation. Sector-specific sources can be added on request.

Reddit · forums
Amazon reviews
Trustpilot
X / Threads
App Store · Play Store
News, blogs, Medium
Quora · Stack Exchange
TripAdvisor · Yelp · on request
Trusted by brand teams
100+
Brands analysed
24mo
Data window
14
Open-web sources
8
Sectors
“Glimpse reports follow top UX standards, while delivering raw data turned into insights teams can actually act on.”
Fernando FuentesUX Design Lead, Glimpse
Pricing

Start with a single report. Scale when you see the value.

From $199 / month
Cancel any time

Full voice-of-customer and sentiment analysis, delivered monthly to your portal. Plans for one brand up to multi-brand groups.

Request your free snapshotSee full pricing
  • Real data from forums, reviews and social
  • Entity and competitor benchmark
  • 24-month data window
  • EASHT scoring (emotion, anxiety, severity, human tone, trend)
  • Interactive web report
  • Period-over-period trend tracking
In the portal

Everything in one portal

Your team logs in to a live report: KPIs, a monthly pulse, the risks and opportunities that need attention, and the aspects driving how your market feels.

report.getglimpse.io
Glimpse portal overview

See what your market is saying.

Book a fifteen-minute call to walk through your brand, your competitors and the right plan.